PRIVACY POLICY
The purpose of this policy is to inform data subjects about the various processing operations carried out by this organisation through the website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR) and of Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, LOPDGDD).
1. IDENTITY AND CONTACT DETAILS OF THE CONTROLLER
THU PERFIL, S.L.U., with registered address at C/ Masía Monte Alcedo, Parc. 4.3, Pol. Ind. Masía Baló (46394) Ribarroja Del Turia, Valencia, with Tax ID (NIF) B46462032, contact telephone 961345123 and email info@thu.es
DATA PROTECTION OFFICER
SEGURIDAD Y PRIVACIDAD DE DATOS, SL, with contact telephone 963 122 868 and email infodpo@forlopd.es
2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
USERS/VISITORS OF THE CONTROLLER’S WEBSITE
We will process the personal data provided in order to:
- Deal with requests, complaints and incidents submitted through the contact channels provided on the website.
- Understand visitors’ behaviour on the website in order to detect possible cyberattacks on our website.
- Comply with the legal obligations that are directly applicable to us and that regulate our activity.
- Protect and exercise our rights or respond to claims of any kind.
- Where applicable, send commercial communications relating to the goods or services that make up our activity and/or news or newsletters related to our sector. Your refusal to give us your authorisation will mean that the entity will be unable to send you information.
- Where applicable, manage your participation in competitions and promotions carried out by the entity. Your refusal to give us your authorisation will mean that you will be unable to participate.
- Where applicable, send satisfaction and/or quality surveys. Your refusal to give us your authorisation will mean that it will not be possible to evaluate the service provided.
- Manage your registration on the entity’s web platform and generate a username and password. Your refusal to give us your authorisation will mean that it will not be possible to complete your registration on the platform.
CUSTOMERS
In addition to the purposes indicated in the section «users/visitors of the website», we will process the personal data you provide in order to:
- Manage the business relationship.
- Carry out administrative, accounting and tax procedures.
3. LEGAL BASIS FOR THE PROCESSING
USERS/VISITORS OF THE CONTROLLER’S WEBSITE
- The consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will mean that it will not be possible to process your data for the aforementioned purposes.
- Compliance with the legal obligations applicable to us. In this case, the data subject may not object to the processing of their personal data.
- Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of their personal data, although they may, where applicable, exercise the rights recognised in the «rights» section of this policy.
CUSTOMERS
- Performance of a contract to which you are party or the application of pre-contractual measures. Refusal to provide your personal data will mean that it will not be possible to process your data for the aforementioned purposes.
- The consent you have given us to process your data for purposes unrelated to the development or performance of the existing contract. Refusal to provide your personal data will mean that it will not be possible to process your data for the aforementioned purposes.
- Compliance with the legal obligations applicable to us. In this case, the data subject may not object to the processing of their personal data.
- Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of their personal data, although they may, where applicable, exercise the rights recognised in the «rights» section of this policy.
4. WEBSITE PLUG-INS AND TOOLS
- Google reCAPTCHA
We use the Google reCAPTCHA service, on the basis of legitimate interest, to detect whether the website is being used by bots, in order to protect the portal and prevent abusive and fraudulent practices, such as the sending of spam.
You can access our provider’s privacy policy by clicking here.
- Google maps
We use Google Maps (API) in order to show you interactive maps directly on our website and to enable you to use its functions. For these purposes, please bear in mind that, when you use the service, Google will collect and store information about your use of it. We inform you that the use of Google may involve International Data Transfers that are not based on an adequacy decision of the European Commission or on the provision of appropriate safeguards and which therefore do not have an adequate level of protection in accordance with the provisions of the GDPR. For all relevant purposes, we inform you that this may entail certain risks for the protection of your personal data. Such risks may include the absence of an equivalent supervisory protection authority and/or of equivalent data processing protection principles and/or equivalent rights for the protection of data subjects. For all these reasons, we recommend that you first read our provider’s privacy policy carefully by clicking here.
- Google Analytics 4
Provided that we have your consent, we will use Google Analytics for statistical purposes in order to understand how you interact with our website, without Google personally identifying each visitor. For these purposes, please note that Google Analytics 4 does not record or store IP addresses on any server, but uses a measurement model based on events and parameters, this being the information it records on EU domains and servers.
In this context, Google only collects granular data on approximate location and device characteristics. Furthermore, Google will only include estimated data from users who have consented to the use of identifiers.
We also inform you that we have enabled the following advertising features [specify which]. You can disable the Google
Analytics either via [adapt the means] or by installing the Google Analytics opt-out browser add-on on your device, via the following link.
For further information, you can consult our provider’s privacy policy by clicking here.
- YouTube
Our website uses plug-ins from the YouTube platform with technology provided by Google. YouTube will only associate your browsing behaviour with your personal profile if you are logged in to your account. You can prevent this by logging out.
We recommend that you first read our provider’s privacy policy carefully by clicking here.
5. DATA RETENTION PERIODS OR CRITERIA
The personal data provided will be kept for the time necessary to fulfil the purposes for which they were originally collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked so that, where applicable, they can be made available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, for the limitation period of any actions that may arise from the relationship maintained with the customer and/or the legally established retention periods.
6. AUTOMATED DECISION-MAKING AND PROFILING
The website does not make automated decisions or carry out profiling.
7. RECIPIENTS
For the duration of the processing of your personal data, the organisation may disclose your data to the following recipients:
- Judges and Courts.
- State Law Enforcement Agencies.
- Other competent public authorities or bodies, where the controller is legally obliged to provide the personal data.
8. INTERNATIONAL DATA TRANSFERS
The organisation does not carry out any International Data Transfers. Should it subsequently become necessary to carry out international data transfers, the level of protection of the country of destination will be verified and the safeguards required by the regulations will be adopted.
9. SOCIAL NETWORKS
In order to involve you in our activity and keep you informed of our news, we inform you that THU PERFIL, S.L.U. has created a profile on Social Networks.
All users have the opportunity to join our social networks or groups. However, please bear in mind that, unless we request your data directly (for example, through marketing actions, competitions, promotions or any other valid means), your data will belong to the corresponding Social Network. We therefore recommend that you read its terms of use and privacy policies carefully and make sure that you configure your preferences regarding the processing of your data.
Below we provide the links to the privacy policies of the various Social Networks on which we are present, so that you can access their privacy policies at any time and configure your profile to guarantee your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
LinkedIN: https://es.linkedin.com/legal/privacy-policy
Youtube: https://policies.google.com/privacy
Instagram: https://privacycenter.instagram.com/
10. RIGHTS
Data subjects may request further information about the processing of their personal data and may, at any time and free of charge, exercise their rights of access, rectification and erasure, as well as request the restriction of the processing of their personal data, object to it, request its portability (where technically possible) or withdraw the consent given and, where applicable, the right not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organisation or send a written request to the postal or email address given in the heading. For all relevant purposes, we inform you that you may be asked for your DNI (national identity document) or any other similar document in order to prove your identity, provided that this cannot be done by other less intrusive means.
If you consider that your rights regarding the protection of your personal data have been infringed, especially where you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority (Agencia Española de Protección de Datos, the Spanish Data Protection Agency) through its website www.aepd.es
In compliance with Article 21 of Ley 34/2002 de servicios de la sociedad de la información y comercio electrónico (Spanish Law 34/2002 on Information Society Services and Electronic Commerce, LSSI-CE), if you do not wish to receive further information about our services, you may unsubscribe by sending an email to info@thu.es with the subject line “BAJAS” (unsubscribe)
11. ACCURACY OF THE DATA
The data subject guarantees that the data provided are true, accurate, complete and up to date, and undertakes to report any change to the data provided through the channels made available for this purpose and indicated in point one of this policy. The data subject shall be liable for any direct or indirect damage or loss that may be caused as a result of failure to comply with this obligation.
Where the user provides data of third parties, they declare that they have the consent of the data subjects concerned and undertake to pass on to them the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.
12. AMENDMENTS AND UPDATES
This privacy policy may be amended/updated in accordance with the legal requirements in force or in order to adapt it to the instructions issued by the Agencia Española de Protección de Datos (Spanish Data Protection Agency), or as a result of changes to our website. For this reason, we advise users to consult our Privacy Policy periodically.
If you have any questions about this policy, you can contact THU PERFIL, S.L.U. through the forms provided by the organisation or by sending a written request to the postal or email address given in the heading.
Last revised 3 June 2025